Credit Report FAQ


Electoral Role and addresses
If you have registered on the electoral roll recently, the
credit agencies may be in the process of updating their records. If you think the
electoral roll has been published incorrectly contact your local authority directly. If
you've already done so and have documentation from the local authority confirming an
amendment to the electoral roll, forward this to all credit reference agencies and they
will update your report.
The electoral roll is published in December of each year
using information that is given to local authorities. Your local authority will be shown
against the entry on your credit report. Local authorities typically update their records
monthly, and automatically pass the changes to the credit reference agencies. Therefore in
most cases changes of address should appear on your credit report within two months of you
notifying the local authority.
The address on your credit report may not be in exactly
the format that you normally use, but will be in the format used by the local authority
for the electoral roll.
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